1. Information We Collect
HPBDM may collect personal information such as full name, email address, phone number, date of birth, place of birth, current address, uploaded documents, certificate details, donation records, humanitarian assistance requests, and messages submitted through the platform.
2. How We Use Your Information
- To create and manage user accounts.
- To process Birth, Death, and Marriage Certificate requests.
- To verify submitted documents and information.
- To manage donations and humanitarian assistance requests.
- To provide support, communication, and notifications.
- To improve platform security, performance, and reliability.
3. Document and Certificate Data
Information submitted for certificates is stored for registration, verification, administrative review, and official record purposes. HPBDM may verify submitted information before approving or issuing certificates.
4. Data Protection
HPBDM applies reasonable technical and administrative safeguards to protect user data from unauthorized access, misuse, alteration, or disclosure. Access to sensitive data is limited to authorized personnel only.
5. Sharing of Information
HPBDM does not sell user information. Information may only be shared when required for verification, legal compliance, humanitarian coordination, security investigation, or with the user’s permission.
6. Donations and Assistance Requests
Donation and assistance request information may be reviewed by authorized administrators for transparency, verification, reporting, and humanitarian service delivery.
7. Cookies and Sessions
HPBDM may use cookies or session data to keep users logged in, improve security, remember preferences, and support website functionality.
8. User Rights
- Users may view and update their profile information.
- Users may request correction of inaccurate information.
- Users may contact administration regarding data concerns.
- Users may request account review or removal where applicable.
9. Data Retention
HPBDM keeps records as long as necessary for service delivery, verification, legal compliance, security, audit, reporting, and administrative purposes.
10. Third-Party Links
HPBDM may include external links such as YouTube, social media, or partner websites. HPBDM is not responsible for the privacy practices of third-party websites.
11. Policy Updates
This Privacy Policy may be updated from time to time. Continued use of HPBDM after changes means you accept the updated policy.
12. Contact
Organization: Humanitarian Platform for Birth, Death & Marriage Documents (HPBDM)
Email: info@hpbdm.com
Phone: help@hpbdm.com